The update of the mobile operating system iOS to version 13.4 brought users of Apple gadgets not only the correction of errors; but also a annoying bug associated with one of the system applications. The next firmware update left many Apple users without a popular built-in video messenger.
“Hey, Apple, after installing iOS 13.4, I cannot call FaceTime on an iOS 9 device. This is a serious problem; because for me and my two children it is the only opportunity to see our 90-year-old grandmother, “- wrote on Twitter user Johnny Castaway.
“I updated my iPhone and iPad to iOS 13.4 yesterday. I cannot now call my mother on FaceTime. She uses my old iPad 3. Because of the coronavirus and we cannot reach it. Please fix it as soon as possible,” and a lot of similar statements have been made to the corporation in the open spaces of social networks.
According to numerous reports, when you try to call FaceTime from an iPhone or iPad running the current firmware version; on a gadget with the outdated iOS 9.3.5 or iOS 9.3.6, the call simply ends. Moreover, Mac users who upgraded to macOS 10.15.4 and later also experienced a similar problem. Without built-in video, owners of iPod Touch 5th generation, iPad mini 1st generation, iPhone 4s, as well as iPad 3rd generation and iPad 2 were found.
Many users felt that in this way Apple tries forcibly to restrict the operation of some functions on old devices; encouraging users to purchase new gadgets. According to another version, the company aims to improve the security of FaceTime by refusing to support more vulnerable audits of mobile operating systems; but, according to the majority of “injured”, Apple didn’t choose the best time for this.
Company representatives have not yet officially commented on the problem.
